...Frequently Asked Questions
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Course Specifics

Payment Methods

License Information

Privacy Policy

 

 

Comprehensive e-Learning tutorials by software training professionals.

"WOW! I really love the way the e-books are written and
the lessons are exceptional. Probably the easiest
learning tutorial I have ever purchased. Great job.
I would recommend your products to anyone."

- Robert Bentely, Jacksonville FL

 


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Course Specifics
 


Why are your e-Learning courses better than others?

Our courses were created by software training professionals, using the knowledge and expertise gained from training people in our classrooms. You won't get the static displays or poor sound quality you see with other training. Instead, you'll be guided through an animated tour of every lesson, showing you how to perform each function. The menu and easy-to-use interface allow you to quickly find the topics you want to customize your training to fit your needs. Our instruction e-manuals (included FREE with your e-Learning courses) further assist your training by providing additional instruction, as well as step-by-step practice exercises to simulate the classroom-learning environment. Watch and listen as the instructor demonstrates a function, then refer to the exercises in the manual to get hands-on practice in your software.

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What versions of the software are covered on the e-Learning training?

Our tutorials each cover multiple versions. The products are "backwards compatible" -
meaning that they cover recent as well as earlier versions. When there are differences
in functionality, it is demonstrated within the same lesson or in an entirely different
lesson. This makes our tutorials as flexible as possible for offices with PCs on different versions or for people who upgrade. Please refer to the specific product page to determine the
versions that are covered.

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What are the minimum system requirements?

Pentium 100
Internet connection with minimum download speed of 26K. Most dialup connections are 28.8K or better. We recommend a broadband connection for best performance.
256 color SVGA capable of 800x600 resolution
Windows compatible sound card
Speakers or headphones
Windows 95, 98, 2000, ME, XP, NT 4.0 or higher operating system

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What are the subscription terms?

The minimum subscription term is listed on the product page and is automatically renewed on a month to month basis until you cancel. Charges are processed on your credit card on your monthly billing date.

You can cancel your subscription at any time and your subscription will end the day before your next anniversary date. No refund is issued for cancelled monthly memberships.

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What are CPE Editions?

CPE Editions are for tax professionals seeking to meet their Continuing Professional Education requirements. Our CPE products include practice exams and final exam submission. CPE Editions are an annual subscription and are not included in the unlimited access training catalog offer.

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Payment Methods


Which payment methods are accepted? How do I place my order?

For your convenience, we offer three payment methods:

Pay by Credit Card or PayPal

All products may be purchased online via our Secure Shopping Cart. We accept Visa,
MasterCard, American Express and Discover. You may also place your
order over the phone. Our toll-free number is 877-925-8080. Our customer service
representatives are standing by Monday-Friday 8-5 EST.

Pay by Purchase Order

1. Make Purchase Order out to:

TeachUcomp, Inc.
1690 Watertower Place
Suite 400
East Lansing MI 48823

2. List the e-Learning packages to be ordered.
3 . Fax signed P.O. to 517-333-2958 or mail order to:

TeachUcomp, Inc.
1690 Watertower Place
Suite 400
East Lansing MI 48823

Pay by Check (U.S. Customers Only)

To speed the processing of your order, we accept check-by-phone payments.
Call us toll-free at 877-925-8080 Monday-Friday 8-5 Eastern
.

If you prefer to mail your check directly to us:

1. Make checks payable to TeachUcomp, Inc.
2. List the e-Learning packages to be ordered.
3. Mail order to:

TeachUcomp, Inc.
1690 Watertower Place
Suite 400
East Lansing MI 48823

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License Information


Can I copy the training or manuals?

The lessons and e-manuals are copyrighted and it is illegal to make copies. However,
our e-Learning tutorials allow you access from any any PC meeting the minimum system requirements.

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Can I install the training on my corporate network?

Yes, with the proper licensing. We offer network licensing for Local Area Networks as well as Wide Area Networks. Network licensing allows you to install the lessons onto a single LAN or WAN, with unlimited user access. In addition, you receive all instruction e-manuals in PDF format with unlimited re-printing rights (not-for-profit use). Please contact us for LAN licensing quotes.

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Privacy Policy


What is your Privacy Policy?

We value your right to privacy. When you order from TeachUcomp, Inc., your personal information is kept in strict confidence. We do not rent, sell or provide your personal data to any other entity unless required by law.

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